Shipping policy
Last updated: November 11, 2026
This Shipping Policy applies to orders placed through galbmmora.shop.
Order Processing
Most orders are prepared for shipment within 2–3 business days after payment is authorized.
Weekends and public holidays are not business days. Orders placed outside business hours begin processing on the following business day.
An unusually high order volume, inventory review or other exceptional circumstance may cause additional processing time. We will make reasonable efforts to notify customers of a significant delay.
Delivery Estimate
After dispatch, expected delivery is:
20–45 calendar days
This is an estimated range and not a guaranteed arrival date. Actual transit time may be affected by the delivery destination, customs review, carrier capacity, severe weather or public holidays.
Shipping Charges
- Orders with a merchandise subtotal greater than USD $30 receive free standard shipping.
- Charges for orders that do not qualify will be displayed during checkout.
- Discounts applied to products may affect whether the order meets the free-shipping threshold.
Customs Fees and Taxes
Customers are not responsible for undisclosed import taxes, customs duties or carrier handling fees.
If an authority or carrier unexpectedly requests payment for an eligible shipment, contact luxembahlsfh9@outlook.com. Keep any invoice or receipt so we can review and resolve the charge.
Shipping Address
Customers are responsible for entering a complete and accurate shipping address.
If you discover an error, contact us immediately. We will attempt to update the address, but changes cannot be guaranteed once fulfillment has started.
Tracking Information
To obtain your tracking number, email luxembahlsfh9@outlook.com and include your order number.
Tracking activity may take several days to appear, especially when a parcel is transferred between international and local carriers.
Separate Shipments
Products in one order may sometimes be sent in separate packages. Customers are not charged an additional fee solely because an order is divided into multiple shipments.
Delayed Orders
If the estimated delivery period has passed, contact us with your order number. We will review available tracking data and, when appropriate, request an investigation from the carrier or fulfillment partner.
Lost Packages
If a carrier confirms that a parcel has been lost, notify us at luxembahlsfh9@outlook.com.
After verification, we will arrange a replacement shipment without additional charge. If a replacement is unavailable, we may issue a refund to the original payment method.
Delivered but Missing Packages
When tracking shows “delivered” but the package cannot be found:
- Check the mailbox, entrance and safe delivery locations;
- Ask household members, neighbors or building staff;
- Wait up to two business days in case of an early delivery scan;
- Contact the shipping carrier;
- Email us if the package remains missing.
We will provide reasonable assistance based on the carrier information and available evidence.
Damaged Shipments
If the parcel or product arrives damaged, photograph:
- The outer packaging;
- The shipping label;
- The damaged product;
- Any affected internal packaging.
Keep all materials and contact us promptly.
Shipping Contact
galbmmora
Operated by JACOB LLC
1207 W 9TH ST, ALTURAS, CA
Email: luxembahlsfh9@outlook.com